WE USE SECURE SSL ENCRYPTED PAGES WITH GEO TRUST SSL SEAL OF AUTHORITY FOR UPMOST SECURITY
2.
[Q] I CANT LOGIN AS I FORGOT OR LOST MY PASSWORD ?
GO TO [ LOGIN ] AND SELECT 'REQUEST NEW PASSWORD LINK' OR [ CLICK HERE ] ,DONT FORGET TO ENTER THE EMAIL ADDRESS YOU FIRST REGISTERED ON RECORDKINGZ
3.
I CANT PLAY THE SOUNDCLIPS WHY IS THIS ?
IN ORDER TO PLAY THE SOUNDCLIPS YOU WILL NEED TO DOWNLOAD AND INSTALL THE FREE ABODE FLASH PLAYER HERE IS THE [ LINK ]
4.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE ?
PROCESSING YOUR ORDER TAKES 24 -48 HOURS DEPENDING ON IF THE ORDER IS MADE ON THE WEEKEND OR WEEKDAY (PLEASE SEE [ DELIVERY SECTION ] FOR COUNTRY DELIVERY TIMES)
5.
I CAN NOT CHECKOUT ON RECORDKINGZ I RECIVE AN ERROR ?
PLEASE SEND US A DETAILED REPORT OF THE PROBLEM YOU RECIVE ON THE RECORDKINGZ WEBSITE BY CLICKING [ HERE ]
YES , ITS VERY RARE WE HAVE AN OUT OF STOCK ITEM AS OUR SHOP IS FULLY AUTOMATED.IF YOU WOULD LIKE TO CHECK FIRST [ RAISE A TICKET ] OR SEND CUSTOMER SERVICE AN [ EMAIL ]
8.
WHAT TYPE OF PAYMENTS CAN BE MADE ?
ALL MAJOR CREDIT CARDS , PAYPAL , MONEY ORDER OR CHEQUE (IN UK POUNDS STERLING ONLY)
9.
HOW CAN I FIND OUT YOUR POSTAGE PRICES ?
YOU WILL FIND A ROUGH GUIDE IN THE [ SHIPPING SECTION ] FOR AN ACCURATE QUOTE PLEASE CREATE AN ACCOUNT AND ADD YOUR ITEMS TO THE SHOPPING BASKET. YOU WILL RECEIVE AN ACCURATE SHIPPING PRICE AND OPTIONS ON CHECKOUT BEFORE YOU GET TO ANY PAYMENT PAGE
10.
DO YOU BUY OR TRADE RECORDS ?
YES WE DO BUY AND TRADE RECORDS PLEASE SEND A LIST OF ITEMS YOU HAVE TO SELL OR TRADE [ RAISE A TICKET ] OR SEND CUSTOMER SERVICE AN [ EMAIL ]
11.
CAN I HAGGLE OVER THE PRICE ?
ANYTHING IS POSSIBLE ITS WORTH ASKING US ESPECIALY IF YOU ARE ORDERING MORE THAN ONE ITEM
12.
WILL YOU RECORD A RECORD TO CD AND SELL ME THE CD ?
A BIG SORRY TO EVERYONE THIS IS SOMETHING I CANT DO ITS ILLEGAL SO PLEASE DONT ASK ME
13.
HOW CAN I SEE THE LASTEST ITEM LISTING ON RECORDKINGZ ?
IF YOU GOTO THE SHOP YOU WILL SEE THE LINK TO THE [ NEW ITEMS IN STOCK ] THE ITEMS ARE IN ORDER OF ARRIVAL I.E. 1ST ITEM IS THE LAST LISTED
14.
HOW CAN I SUBSCRIBE TO RECORDKINGZ MAILING LIST ?
WHEN YOU [ CREATE AN ACCOUNT ] YOU WILL BE 1ST GIVEN THE OPTION,ALSO YOU SUBSCRIBE OR UNSUBSCRIBE TO OUR MAILING LIST AT ANY TIME JUST USE 'EDIT ACCOUNT'
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