Terms & Conditions / Privacy

Terms And Conditions

When Joining And Using Recordkingz You Hereby Agree To The Following Terms And Conditions

 

Account Information

You Agree Not To Give Your Account Details To Any Third Party To Use Your Account Under Any Circumstances.

Billing/Delivery Address

You Agree To Update You're Billing , Delivery And Email Address On Recordkingz When Needed (Recordkingz Will Not Be Held Responsible For Items Delivered To The Wrong Address Because Of This Problem)
Please Note : You Can Edit Your Account Details By Using [ My Account ] Once You Log In

Payment By Credit Card

You Agree To Use Paypal for Credit Card Processing And In Any Dispute That May Arise With A Product You Will Log Into Your Recordkingz Account And Request A Return Using The Correct Procedure , See [ Returns Policy ]

Payment By Cheque Or I.M.O (International Money Order)

Payment By Cheque And International Money Order Must Be Received Within 14 Days Or Your Order Will Be Canceled And Items Re-listed

Payment By Paypal

You Must Supply Us With A Confirmed Paypal Address To Avoid A Delay On Manually Verifying Your Order And In Any Dispute That May Arise , You Will Log Into Your Recordkingz Account And Request A Return Using The Correct Procedure See [ Returns Policy ]

Postage

Unclaimed Parcels sent By 'Signed For Mail' , Will encure a postage Re-mail fee of the same amount of original postage cost , please claim your parcels to insure this does not happen as all our parcels require a signiture from the customer.

We Recommend All Customers Choose £500.00 Insurance Option At Checkout For Valuable Orders As We Can Not Be Held responsible For Lost Parcels If You Have Not Choose The Correct Insurance At Checkout.
Before Making A Claim Or Chargeback You Agree To Wait Upto 5 Weeks For Delivery With Royal Mail Which Is The Time It Takes Before We Can Make A Insurance Claim , Which Is The Time Royal Mail Actually Class The Parcel As Lost.
Excludes DHL And UPS As Postage Loss Or Non Delivery Is Very Rare With These Companies.

Audio Clips / Sampling Notice

Attempting To Hack Or Download Any Of The Sound-clips On The Recordkingz Site Is Strictly Prohibited.
(Customer/User) Will Need To Obtain The Correct Licenses And Appropriate Clearance For Any Sample You May Purchase From Recordkingz And Under No Circumstances Do Recordkingz Grant You The Wright To Reproduce Or Sample Any Music We Sell.
If You Use Samples For Your Music You Can Contact The [ MCPS/PRS ] In The Uk For Further Information On Clearing Samples.
You May Return Any Item Purchased From Recordkingz , Within 30 Days Of Delivery For A Full Refund.
We'll Also Pay The Return Shipping Costs if The Return Is A Result Of Our Error (you received an incorrect or defective item , etc.).
To Request A Return [ Log Into Your Account ] Click On 'Completed Orders' , Then Click 'Return Item' Link.
Then Use The Two Pull Down Menus To Choose A Reason For The Return And To Select The Option Of Exchange , Replacement , Store Credit , Paypal Or Credit Card Refund.
Also Select The Quantity And Enter Any Comments In The Text Field Below.You Will Then Be Given An Address To Return The Item(s) To
We Request All Items Are Returned Using 'Registered Mail' As We Have To Receive The Item Back Before We Can Process Your Refund , Credit Or Exchange.

Refunds And Exchange

You May Return Any Item Purchased From Recordkingz , Within 30 Days Of Delivery For A Full Refund.
We'll Also Pay The Return Shipping Costs if The Return Is A Result Of Our Error (you received an incorrect or defective item , etc.).
To Request A Return Please Do Not Phone Or Email Us [ Log Into Your Account ] Click 'Completed Orders' , Then Click 'Return Item' Link.
Then Use The Two Pull Down Menus To Choose A Reason For The Return And To Select The Option Of Exchange , Replacement , Store Credit , Paypal Or Credit Card Refund.
Select The Quantity And Enter Any Comments In The Text Field Below.You Will Then Be Given An Address To Return The Item(s) To
We Request All Items Are Returned Using 'Registered Mail' As We Have To Receive The Item Back Before We Can Process Your Refund , Credit Or Exchange.

Vinyl Re-Mastering Service

Re-mastering Old Vinyl To Aif Files or Cd Is For The Purpose of Backing Up Your Prized And Rare vinyl Items And By Agreeing To Our Terms And Conditions That Any Music Re-Mastered By Recordkingz Is The Customers Duty To Have Bought The Psychical Product And Have The Legal Right To Make A Backup.

Privacy Policy

Recordkingz Do Not Have The Right To Pass Any Of Your Personal Details To Any Third Party For The Use Of Promotions , Marketing , Research Or Spam.
Your Personal Account Information We Be Stored On Our Website Using Industry Standard SSL Security Encryption And Regular PCI Compliant Scans To Ensure You're Shopping Experience Is Safe.
Credit Card Info Is Not Stored On Recordkingz And Is Only Passed Securely To Our Merchant Account With Optimal Payments.
Your Personal Information Is For Recordkingz And The Customers Use Only , In Conjunction With Any Transactions Between Recordkingz And The Customer.

Important

Please Protect Your Password And Keep In A Safe Place (Never Give The Password Out To Anyone Because This Is Sensitive Information And Could Be A Security Risk)
You Will Need To Keep Your Password Safe So You Can Log Into Recordkingz And Check Order Status.

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